Document distribution software is an assortment of tools that enable businesses to manage their documents by tracking them electronically. This assists with accountability and authentication, as there is a digital record of who has uploaded the files, as well as features for file sharing and storage, backup of files and restoration, document indexing.

Many benefits of electronic document management include a reduction in administrative costs and more efficient processes. It also lets businesses save on storage and printing costs, and improve security by eliminating the necessity for physical filing systems. Electronic document delivery can also reduce the time spent searching for specific documents and improves collaboration through the ability of multiple users to work on one document simultaneously.

The most effective document distribution software integrates automation with core-indexing and search capabilities, as well an easy-to-use interface. It can be used with Windows desktops and mobile devices as well as web browsers. It is also compatible with iOS and Android. It can handle a variety of formats, including scanned paper documents, PDF files, and Microsoft Office spreadsheets.

A reliable DMS can help businesses manage customer information and ensure that all employees have access to the most current version of the document. This will help them respond to questions more quickly and efficiently and, in turn, reduce costs for call centers and enhance customer experience (CX). It can also track the time a document was visited so that the company can identify who is examining it and for how long.